Best Holiday Gift Ever: Aviv’s Skilled Nursing Earns Top Rating

This week I received the best holiday gift any Chief Executive Officer of an organization providing a continuum of care for seniors could wish for. I opened a letter from the Massachusetts Department of Public Health outlining the deficiencies of our skilled nursing facility, the Jewish Rehabilitation Center. It was blank. The feeling of overwhelming joy is akin to learning of your child’s college acceptance to an Ivy League School, winning the lottery or getting a hole in one on an impossible course on a windy day.
For those who do not know the significance of this rating, let me explain. The Massachusetts Department of Public Health surveys skilled nursing facilities to assess compliance with Federal and State standards such as adequacy of staffing, quality of care, safety, dining services and cleanliness of facilities. Surveys are unannounced and may be conducted at any hour on any day. The perfect rating as a result of the State’s rigorous examination is the single best indicator of excellence in skilled nursing facilities.
I am so proud of the Aviv Centers for Living team for achieving this high-ranking honor. I would say that I feel like a celebrated coach of the winning Super Bowl team, but I rank it higher. I know that at the end of the day the perfect score translates to the delivery of exceptional care for our residents and clients. Knowing that you have created delight in the life of a senior is the best gift to give.
Wishing you a healthy and happy holiday season full of all the good things that really matter!