Satisfaction Ranks High on the List at CJL and JGS
One of the most effective ways to find out how our residents feel about our services and residences is to simply ask them! We did just that, and the feedback from our both Resident Satisfaction Survey and Family Care Plan Meetings are helpful, relevant, and honest. Take a look at what our residents are saying this month:
“I was hungry when I got here, since I had missed lunch. The chef came and asked what I’d like to eat. He brought me beautiful bowl of cut fruit! He was so kind!
“Food has been excellent so far — warm and tasty”.
“Everyone has been very attentive.”
“The staff are so nice and very professional.”
“People are quick to respond and take such good care of me.”
“The therapists have been fantastic so far. They explained the exercises and listened to my concerns. They observed and respected my limitations. In fact, they helped me do tasks I didn’t think I was ready to do yet.”
“Rehab is very good for me. The staff makes me work hard. I like that!”
“Team members were thorough, thoughtful and receptive to my questions.”
“Great job by all involved. We really appreciate your efforts!”
“I appreciate the work everyone does to give my mom the care she needs and allows her to have a quality of life. Having activities and socialization is important to her and her family.”
“Thank you so much for giving me peace of mind when it comes to my mom’s care. All of you are so helpful and kind!”