People are Talking!

Harriett & Ralph Kaplan Estates is proud to announce that Krista Burke, Customer Relations Concierge, has been nominated for the prestigious Program Innovation Award by the Massachusetts Assisted Living Association (MASS-ALA).

The nomination recognizes Krista’s exceptional leadership in developing and enhancing the community’s concierge program, which has become a vital bridge connecting residents, families, and staff. Through her compassionate approach and unwavering commitment, Krista has helped ensure that everyday interactions are meaningful, supportive, and personalized.

The Program Innovation Award will be presented at the MASS-ALA Annual Excellence Awards Dinner on July 23, 2026, in Mansfield. The event celebrates outstanding professionals and communities that go above and beyond to enrich the lives of assisted living residents across the state of Massachusetts. This year’s theme, “Celebrating YOU,” honors the individuals and teams who serve as the heart and backbone of their communities, creating an exceptional quality of life for residents and families alike.

“The concierge program has strengthened communication, eased anxiety for our families, and ensured our residents feel personally supported and valued,” said Andrea Hillel, Executive Director of Harriett & Ralph Kaplan Estates. “Families feel comforted knowing there is always someone available to listen, guide, and advocate for their loved one.”

Hillel noted that Krista’s influence extends far beyond her formal responsibilities. “She has helped the concierge program model achieve warmth, attentiveness, and a spirit of hospitality that touches everyone who walks through our doors,” said Hillel. “This program has elevated not just how we operate, but how we care, connect, and create community. Krista is the type of person who can brighten anyone’s day. Whether it’s her well-timed sense of humor during a stressful moment or simply taking the time to be fully present with someone, she has a remarkable ability to make people feel better.”

Krista, who has been part of the Kaplan Estates/Chelsea Jewish Lifecare family since 2022, is excited to be nominated as she loves her role in the organization. “I truly enjoy being here every single day,” said Krista. “It means the world to me to be nominated by my peers, and I’m grateful to work alongside such talented and caring professionals. The encouragement, mentorship, and support I’ve received from this team have been extraordinary. Kaplan Estates is a very special place. I’m honored to be part of it.”

Congratulations, Krista, on this well-deserved recognition. Your dedication, compassion, and innovative spirit make a difference every day, and we will all be cheering you on at the awards ceremony.

Communications Director Chelsea Jewish Lifecare and Legacy Lifecare

Christina Tuohey has the best of both worlds. As Director of Communications for Chelsea Jewish Lifecare/Legacy Lifecare, she is able to combine her nonprofit experience with her love of photography and writing — creating a “dream” job.

“Working with seniors feels like a natural progression in my career path,” notes Christina. “Over the years, I’ve developed deep admiration for the dedication and compassion that go into caring for older adults. I find great meaning in telling the stories of our staff and residents and sharing the everyday moments of joy that happen within our communities.”

Christina earned her BA in Philosophy from Georgia State University in Atlanta, followed by a master’s degree in Nonprofit Management and Philanthropy from Bay Path University in Longmeadow. She focused on nonprofit fundraising, communications, marketing, and organizational management. Christina joined JGS Lifecare in 2017 as Director of Development, then became Director of Marketing & Community and later she was appointed Executive Director of Ruth’s House Assisted Living. In 2024 Christina was promoted to Communications Director for Legacy Lifecare — a role she thoroughly enjoys.

Raised in the South, Christina met her husband Sean in Boston soon after college. The couple have been married since 2012 and reside in Longmeadow, Massachusetts with their three children —Ellie (12), Brandon (11), and Theo (9) and their beloved dog Ash. Life in the Tuohey household is indeed busy, but Christina wouldn’t have it any other way.

Working with residents gives Christina the opportunity to witness the friendships that form—both among residents and between residents and staff. “Hearing about their life experiences is incredibly inspiring,” says Christina. “Every person carries a unique story and perspective, and I’m grateful for the chance to learn from them.” She also loves being able to highlight and celebrate the staff. “Whether it’s sharing their stories on social media or announcing an award they’ve earned, I’m proud to shine a light on their work. We couldn’t provide the level of care we do without their dedication.”

Christina’s grandmother has been one of the greatest influences in her life. She was fortunate to help care for her at Ruth’s House before she passed at age 95. “My grandmother was incredibly strong yet endlessly kind, treating everyone with warmth and respect. Her approach to life—seeing everyone as a friend—still inspires me today.”

Christina credits the More Marketing team as one reason she relishes her job so much. “I’m fortunate to work alongside a group of exceptionally smart, kind, and hardworking women,” explains Christina. “It’s an honor to be part of such a dedicated and inspiring team.”

Some of Christina’s most cherished moments are when her children come to visit the Longmeadow campus. “The residents light up the moment they walk in!” exclaims Christina. “My sons loves playing chess with one of our residents, Steve, and my daughter enjoys singing for everyone. When she performs songs from the ’40s and ’50s, residents often share memories those songs bring back. These intergenerational connections are incredibly special.”

An avid reader, Christina now reads about a book a week—though she readily admits she didn’t really enjoy reading until she was in her 30s. She hopes her children will discover the same joy. Her advice to them is simple: read what you love! “Whether it’s a video game, magazine or a book about Broadway, keep exploring until you find what excites you.”

When asked about her hobbies, Christina responds with a laugh. “At this stage of life, I jokingly say that my hobby is driving my children everywhere.” She said with a smile. “But I genuinely love supporting them in all their activities. It’s what parenting is all about.”

Join Us on the Second Monday of Every Other Month!
4:30-5:30pm

Hosted by Janice Glick, LICSW

This group is for active caregivers, in any amount of capacity, who are caring for someone at all stages of aging.

• Participants capped at ten
• Light refreshments provided
• Tours available

Our in-person monthly support meetings provide caregivers a forum to connect with one another by sharing common concerns, feelings and needs in a safe, confidential and non-judgemental atmosphere. It’s a place where you know that everyone in the group understands your caregiving journey because they are experiencing the same or similar circumstances. In this peer group, each participants is free to share their hardships but also offer potential solutions and suggestions to help fellow members with their own experiences.

2026 Dates:

• January 12
• March 9
• May 11
• July 13
• September 14
• November 9

RSVP to Antonio Alvarez at 351-666-9099 or email aalvarez@chelseajewish.org.

Click here to view/download flyer.

 

At Chelsea Jewish Lifecare, we have always put people first. Our highest priority is providing exceptional and compassionate care for our residents. While government reimbursement helps cover essential clinical care, it does not fully reflect the actual cost of creating a community where residents truly thrive.

Charitable gifts help fill that gap—allowing us to reinvest every dollar back into our community. Your generosity supports engaging activities, specialized programs, and enriching outings that bring joy, purpose, and connection to each day. As a nonprofit organization, these gifts also strengthen staffing and services that promote comfort, dignity, and meaningful living. Through charitable giving, our residents are able to enjoy fuller, more vibrant lives —today and for years to come.

Thank you for believing in our mission and for helping ensure our residents receive care that goes well beyond what is merely required. You show us what is truly possible.

To learn more, please contact the Development Office at development@chelseajewish.org.